CUSTOMER PORTAL
Access your quote, view updates and download your report, everything you need in your secure customer portal.
Your journey at a glance
Follow the steps below to see where you are in the process and what happens next.
1
Quote
View your quote and survey details
2
Paid
Your payment is confirmed
3
Accepted
We confirm your instruction and get everything ready
4
Booked
Choose a date that suits you
5
Survey day
We carry out a thorough independent inspection
6
Preparing report
We analyse our findings and prepare your detailed report
7
Complete
Your report is ready to view and download
8
Ongoing support
We’re here if you have any questions
Your Quote
Level 2 Home Survey
(survey-only service)
What’s included in your survey
Drone roof inspection
Using drone technology to obtain a closer view of roof areas and high-level elements.
Damp and moisture checks
Accessible areas are checked for indications of damp and moisture using specialist equipment.
Detailed visual inspection
A thorough inspection of the property’s accessible areas and main elements.
Clear, practical advice
Understand the condition of the property with easy to follow recommendations.
Need help or not sure about anything?
We’re here to help. If you have any questions about your quote, booking or the survey process, just get in touch.